Approach | OWA

This means taking the time to listen first, define the problem clearly and shape a delivery approach that balances user needs, technical realities and organisational goals.

OWA cup and pens ready on table to start work

Working together

We are relentlessly practical in our approach to your project. We ask a lot of questions: what are you looking to achieve? Who is it for? Why are you doing it? What is the budget range and timeframe? We are always happy to lead but really value the importance of collaboration: your input at key stages will always benefit the output.

As a web application development agency with over 30 years’ success delivering projects, our overwhelming experience is that flexibility, willing and pragmatism on both sides lead to the best results.

On budget & on time

Our client services and project delivery are based on clarity, transparency and good communication. We take the time to meet with you – remotely or in person – and understand your organisation and the drivers for your project.

We always provide a fixed quotation upfront once work has been agreed and we can commit to a timeframe if we know what’s required in advance. If we don’t have a complete picture of what’s involved – hello agile project management! – we include scoping, design and iterative development time as indicative costs.

Working with OWA gives us the confidence that the final product will be fit for purpose, and delivered on time and on budget

Emma-Jayne Turner, senior programme manager, Young Enterprise

Agile, yes. Nimble, certainly

Strong project management (PM) is important to keep a project on the rails, track changes and manage costs. You won’t always know what a project will become until we have worked with you to define and iterate it. Agile PM techniques allow us to build flexibility in from the start, while aspects of waterfall PM methodology provide the clarity and linearity that agile can lack.

A blended approach can give you the advantages of both. We are adept and very experienced in all these methodologies but, above all, neutral. We tailor our approach to your situation, recognising that no one size fits all. We are the same with technology – we only make a recommendation once it is evaluated in the context of your set-up and architecture.

Reassuringly human

Budget, timeline and ways of working are vital factors to consider when placing a project. However, the real clincher often comes down to instinct and, of course, trust. If there is confidence in a professional relationship, everyone will be empowered to do their best work. That’s why we are firm believers in the importance of good, flowing communication.

You can speak to the project team directly and meet with us in person or virtually – whatever works best for you. We may be in an era of cutting-edge tech but clear communication still underpins everything worth doing well in our book.