Website Design & Development

At OWA, we design and build everything from marketing and campaign sites through to more complex content management system (CMS)-driven platforms with bespoke functionality. These include ecommerce stores, portals, membership systems, content-rich sites and full web applications. Our work has helped clients in enterprise, start-up, government and not-for-profit sectors – and every build is shaped around your goals, your users and the way your organisation works.

Yes – OWA develops enterprise-level websites that support high traffic and complex workflows while meeting relevant compliance requirements. As an ISO 27001-certified provider, security, performance and maintainability underpin everything we do. We can also integrate with internal systems, Single Sign-On (SSO) and wider IT infrastructure as required.

OWA works with a range of CMS platforms, including Drupal and WordPress, and we can code custom modules or plugins in PHP if needed. We will recommend a CMS that best fits your content model, technical needs and long-term plans. We also maintain and upgrade existing installations to keep them secure and stable.

Yes – we can advise on this at the start of a project once we know more about your requirements. A headless CMS separates content management from the front-end website and delivers content via an API. This offers gains in flexibility and performance for organisations that need modern front-end frameworks alongside multi-channel publishing options.

Yes – every OWA website is fully responsive as standard. If your audience is primarily mobile, we can take a mobile-first approach to design and development. We test across a wide range of devices and screen sizes and ensure mobile accessibility and performance are prioritised from the start.

No – you don’t need a full specification to begin work. OWA can help you shape requirements during a discovery phase, defining scope, features, design considerations and priorities – all shaped to your budget. If you do have documentation, we’ll work with it; if not, we’ll guide you through what’s needed so the project starts with clarity and confidence.

Timelines vary depending on size, complexity, integrations and content preparation. Smaller sites can be delivered in weeks, while larger platforms typically take a few months. Once we understand the scope, OWA will propose a clear and realistic schedule that is mutually agreeable.

Yes – OWA provides fixed-price quotes where the scope is clear and well-defined, as well as flexible, time-based arrangements for evolving or exploratory projects such as proofs of concept. We’ll help you choose the approach that best suits your goals, timelines and budget.

We start by understanding your users and what they’re looking to achieve during a visit to your site. OWA prototypes user journeys, layouts and key interactions as wireframes before moving into detailed UI design. Visual concepts are then developed and iterated which reflect your brand and support clarity, usability and conversion.

Yes – OWA can help define your content hierarchy, navigation and overall site structure. This ensures your content is presented intuitively, meets user needs and SEO best practice. We guide you through content planning before design begins.

Performance and technical SEO are built into our development process from the start. OWA optimises code, assets, metadata, schema and server configuration to support strong search visibility and fast load times. You’ll launch with a site that’s ready to perform.

Yes – OWA can design and build to WCAG 2.2 A/AA standards depending on your requirements. We consider accessibility from design through to testing, including colour contrast, keyboard navigation, semantic markup and compatibility with assistive technologies.

Yes – scalability is built into our architecture from the outset. OWA designs for growth in traffic, content and functionality, using efficient code, caching strategies and scalable hosting. You’ll have a website that can evolve as your organisation and audience grow.

Absolutely – integrations are a core part of what we do. We connect websites to CRMs, payment gateways, marketing tools, internal systems and bespoke databases. Our team ensures data is transferred securely and reliably, supporting smooth workflows across all of your systems.

We regularly support organisations working with older frameworks or bespoke, discontinued systems. We can stabilise, extend or progressively modernise legacy components, focusing on security, reliability and risk management.

Absolutely – OWA manages both automated and manual content migration. We map your current data to new structures, check integrity and minimise disruption. This can also be an opportunity to audit and reorganise content.

Yes – OWA works with organisations that must meet high standards of security and compliance. We implement secure authentication, encrypted data flows, audit trails and regulated hosting environments. We’ll guide you through best practice from project kick-off.

OWA’s development and hosting services are ISO 27001-certified and Cyber Essentials-accredited. We follow OWASP-aligned best practice, with security embedded into every stage of design, development and deployment.

We offer fully managed, UK-based web hosting with strict security and high performance. Options include shared or dedicated environments depending on your needs. Hosting is actively monitored by OWA’s in-house team for stability and uptime.

Yes – we can review and improve existing sites, even if they were built elsewhere. OWA handles performance optimisation, UX enhancements, security updates, CMS upgrades and new feature development. We’ll assess your current set-up and recommend the safest, most cost-effective route forward.

We offer ongoing support covering security updates, bug fixes, enhancements and content changes. We monitor performance and uptime and provide rapid responses to customers through the OWA Client Portal. Support is tailored to your organisation and the platform you’re using.

Our full process includes discovery, prototyping with UX and visual design, development, testing and launch. OWA works collaboratively throughout, ensuring transparency and aligned expectations at every stage. After launch, we continue with monitoring, optimisation and support.